3. Coordinate with Others
“Bring all the agencies and departments with a potential for involvement into your planning efforts,” recommends Manfredo. “Even if they will not be involved as the primary agency, keep them informed and updated so they can fit into the incident if and when they are needed.”
4. Be Flexible
Drapeau points out: “It is important to remember that ICS is flexible; use as much of it as necessary and mold it to suit your needs.” URI’s ICS Organization Chart (available at www.campussafetymagazine.com) was comprehensive yet simple enough so that as the tournament expanded and contracted in terms of resources, the leadership was able to manage it effectively.
5. Train on NIMS and ICS
“The most important thing to remember is that you can’t become an expert in NIMS and ICS overnight by taking a few online classes about it,” Drapeau says. “You have to practice it, make your mistakes, and learn for the next time.” Using it for smaller incidents will make it second-nature and prepare your responders for the larger incidents.
A Case Study: Managing the Seaside Classic ——Article Continues Below——
Every July, thousands of youth soccer players and fans gather at URI to play a series of games in a widely-publicized tournament called the Seaside Classic. The event usually brings several hundred requests for medical assistance, is a traffic nightmare, and tests the campus public safety response all around. “We spend a lot of time preparing for the event. We bring in lots of outside resources including a state multiple casualty incident (MCI) response trailer, a federal Disaster Medical Assistance Team (DMAT), event medical aid station trailers, John Deere Gators converted to carry patients off of fields, and several ambulances,” says Vice Cmdr. Joshua Manfredo, URI’s deputy chief of emergency medical services. “It was a great test and exercise to show that we can operate at a large scale event.” In 2008, URI also staged five ambulances, including its own, and involved eight different agencies and three hospitals. To complicate things even more, the event had expanded to three other off-site venues that the university’s EMS operated at as well. To coordinate the massive amount of resources at various locations and different agencies involved, URI implemented a comprehensive ICS structure and utilized it from planning to operation to recovery (see the ICS organization chart here). This was what was involved:
“The event really showed our capability to handle such an event and demonstrated our ability to integrate with local resources seamlessly,” says Dr. Robert F. Drapeau, director of public safety at URI. “All of our departments and units were on the same page and this vastly improved our responses.” Furthermore, the networked electronic records system URI used synchronized information between the various incident facilities so resource utilization and patient status could easily be tracked by anyone who needed to. |
Cmdr. Shad U. Ahmed is the director of the National Institute for Public Safety Research and Training and chief of emergency medical services at the University of Rhode Island. He may be reached at [email protected].